Terms & Conditions
1.SHIPPING
We are not responsible for any incomplete and wrong addresses. If the package failed to be delivered and is returned to us due to incomplete or faulty addresses, customers have to take responsibilities for any extra shipping costs.
2.COLOuR VARIATION FROM SCREEN TO SCREEN
Product images are for reference only and may differ from the actual product. Due to differences in monitors, colours of products may also appear different to those shown on the site.
3.Rescued materials' VARIATION
Leather
The degree of pattern and intensity varies depending on each piece of leather hide used in production. Our leather is a natural material, each piece may show slight colour and grain variations which is resulted from the process of leather production.
4.REScued materials' nature
Leather
As our product are genuine leather that are not flawless like the PVC / PU leather. MARK, SCAR or NATURAL STAIN can be found on the natural leather surface.
5.return & exchange policy
We unfortunately do not offer refunds or returns in any case. However, if you find your purchase is *faulty, we offer an exchange within 7 Days of the delivery date.
Please Whatsapp us via +852 9378 6068 / email us at info@upcyco.co with photos of the fault.
*Fault include 1. Incorrect Details made such as item or colour 2. Product defect before usage.
Exclude 1. Color Variation resulted by different monitors browsing our website 2. Damage caused by incorrect usage 3. Mark or scratch or scar on rescued calf leather 4. Damage caused by delivery*